The WWL Way
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Equality Delivery System (EDS)

Wrightington, Wigan and Leigh NHS Foundation Trust has implemented the Equality Delivery System (now EDS2) launched by the Department of Health in 2011. The EDS is a tool to drive up equality performance and embed equality into mainstream NHS business.

The EDS is a public commitment of how NHS Organisations plan to meet the needs and wishes of local people and staff, and meet the duties placed on them by the Equality Act 2010.  It also sets out how, they recognise the differences between people, and how they aim to make sure that any gaps and inequalities are identified and addressed.

The EDS is split into four measurable areas:

1. Better Health Outcomes for all
2. Improved patient access and experience
3. Empowered, engaged and well supported staff
4. Inclusive leadership at all levels

Against these four areas there are a set of 18 outcomes.  These range from service quality to how staff, are managed in the Trust. 

Wherever you go for NHS services you will find organisations now working to the same set of goals around equality, diversity and human rights.

How does it work?

It works by ensuring that all of the work of the Trust is benefiting protected groups in different ways.  It is also about creating a system where our stakeholders are the ones that are assessing our performance rather than the Trust doing a simple self assessment.  This includes us providing lots of detailed evidence to our stakeholders who then get together to discuss how we are doing.

The design and implementation of the EDS was independently evaluated by Shared Intelligence in 2012. A refreshed, streamlined ‘EDS2’ is now available as a result. The findings of Shared Intelligence will form a part of the ongoing review of the Public Sector Equality Duty, being led by the Government Equality Office.

From April 2015, EDS2 implementation by NHS provider organisations was made mandatory in the NHS standard contract. EDS2 implementation is explicitly cited within the CCG Assurance Framework and embedded within the CQC new inspection regime for hospitals.  

What are protected characteristics?

Protected characteristics refer to all the different groups of people that are covered under the Equality Act 2010 – the main piece of legislation that protects people from discrimination in the UK.  These are:

  • Age
  • Disability
  • Ethnicity/Race
  • Sex
  • Gender Reassignment
  • Marriage & Civil Partnership
  • Pregnancy & Maternity
  • Religion & Beliefs
  • Sexual Orientation

What are the benefits?

The introduction of the EDS will help to recognise, encourage and highlight the undoubted good practice and evidence that already exists at the Trust but at the same time ensure there is better or consistent engagement with our local communities, any gaps are identified and addressed and become more reflective of the community it serves at all grades and positions.

How are we doing? Have your say on our 2019 Assessment
During March 2019 the Trust undertook its 8th assessment of performance against the EDS (every year organisations are required to assess progress against the EDS and score themselves accordingly).

In line with NHS England Guidance, when assessing and grading performance against the EDS Outcomes, NHS organisations can choose to look at just one or a few aspects of their work, rather than looking across the entirety of all they do. Within a protected characteristic, organisations can decide to focus on people most at risk, or for whom considerable progress has been made. It is advised that the aspects that are reviewed are ones where there is local evidence that suggests a significant equality-related concern; or where progress has been made and good practice can be shared.

Given the number of services provided by the Trust and the 18 outcomes within EDS2, a phased implementation of EDS2 was agreed. WWL has chosen to narrow its focus to reviewing a small number of outcomes each year – these are reviewed annually to ensure we look at all outcomes over a period of time.

WWL are keen to hear your thoughts and opinions on the performance of the Trust and for you to contribute to the grading of our Equality Delivery System.

For service delivery, the following 2 outcomes for Goals 1 and 2 were selected for review:

Goal 1 Outcome 1.2 Individual people’s health needs are assessed and met in appropriate and effective ways.
Goal 2 Outcome 2.1 People, carers and communities can readily access hospital, community health and primary care services and should not be denied access on unreasonable grounds.

View our Proposed Grades and Supporting Evidence for Goals 1 and 2

Do you agree with our grading - Please complete the on-line survey https://www.surveymonkey.co.uk/r/KZTJBF2 
 
 View our EDS 2018 & 19 Service Evidence Report
 View our EDS 2018 & 19 Service Evidence Report Appendices

How are we doing? 2018 Update
In March 2018 the Trust undertook its 7th assessment of performance against the EDS (every year organisations are required to assess progress against the EDS and score themselves accordingly).

For service delivery, the following 2 outcomes for Goals 1 and 2 were selected for review:

Goal 1 Outcome 1.5 Screening, vaccination and other health promotion services reach and benefit all local communities
Goal 2 Outcome 2.3 People report positive experiences of the NHS


 Find out more about our EDS Scores for 2018
 View our EDS 2018 Services Evidence Report

How are we doing? – 2017 Update
In March 2017 the Trust undertook its sixth assessment of performance against the EDS (incorporating the Trust’s Equality objectives) and obtained feedback from key stakeholders. An action plan has been developed to address gaps & areas for improvement.

 Find out more about our EDS Scores for 2017
 View our EDS 2017 Services Evidence Report
 View our BME Diabetes Patient Experience Survey 2017

Our EDS Action Plan for 2017/18 has been updated to reflect the actions outstanding from 2016/17 and to incorporate the new actions which have arisen from the 2017 EDS assessment.

How are we doing? – 2016 Update

In March 2016 the Trust undertook its fifth assessment of performance against the EDS (incorporating the Trust’s Equality objectives) and obtained feedback from key stakeholders. An action plan has been developed to address gaps & areas for improvement.  
   
PDF Document Find out more about our EDS Scores for 2016

External weblink Find out more about the EDS  

PDF Document View our EDS 2016 Services Evidence Report 

PDF Document View our EDS 2016 Patient Feedback Survey Report 

Our EDS Action Plan for 2016/17 has been updated to reflect the actions outstanding from 2015/16 and to incorporate the new actions which have arisen from the 2016 EDS assessment. 

How are we doing? - 2015 Update

In March 2015 the Trust undertook its fourth assessment of performance against the EDS (incorporating the Trust Equality objectives) and obtained feedback from key stakeholders. An action plan has been developed to address gaps & areas for improvement. 
  
 PDF Document Find out more about our EDS Scores for 2015

External weblink Find out more about the EDS 

 PDF Document View our EDS 2015 Services Evidence Report

 PDF Document View our EDS 2015 Employment Evidence Report

 PDF Document View our EDS 2015 Patient Feedback Survey Report

Our EDS Action Plan for 2015/16 has been updated to reflect the actions outstanding from 2014/15 and to incorporate the new actions which have arisen from the 2015 EDS assessment.