What is Patient and Public Involvement?
Patient and Public Involvement (PPI)?
PPI is the way in which patients, the public, service users and carers can:
- Influence their own care and treatment
- Have a say in the way services are planned and run
- Help bring about improvements to the way care is provided.
Patients have a right to:
- Good treatment in a comfortable, caring and safe environment, delivered in a calm and reassuring way
- Information to enable them to make choices, to feel confident, and to feel in control
- Be talked to and listened to as an equal
- Be treated with honesty, respect and dignity
Why should Wrightington Wigan & Leigh NHS Foundation Trust involve the public?
Involving the public in the work of the Trust can result in a number of benefits:
- Well-informed people make better, more effective use of services which leads to better use of resources
- Services can be targeted to the needs of different communities
- Better feedback enables service problems to be resolved more quickly and accurately and leads to service improvements
- Services can respond to, and be driven by, the needs of patients, partners and staff
- If PPI mechanisms are in place, some decision making can be made at local level by service users.