The WWL Way
Telephone: 01942 244 000

Hospital Network and Telephone System Upgrade

Newsdate: 9 November 2011

The Trust is planning an upgrade to our IT network and telephone system on the evening of Wednesday 9 November 2011 between 8:00pm and 12:00 midnight.

During this time there may be intermittent short periods lasting under 10 minutes duration when the Trust telephone system will be closed down and will not be working as normal. We will not be able to receive or make any telephone calls during these short periods. We are asking the public to be patient and to call back after 10 minutes if they do not get an answer to any calls made when the upgrade is taking place.

Mobile telephones and radio systems will be in use within key clinical areas of our hospitals during the upgrade to ensure essential communications can be maintained. The timing of the upgrade has been chosen to cause minimum disruption for patients, visitors and staff.

The upgrade is to improve parts of our IT network infrastructure and telephone system. We apologise for any inconvenience this may cause and we ask for everyone’s ongoing support and patience whilst the upgrade is applied.