The WWL Way
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Healthcare People Management Association Awards Win for WWL

Newsdate: 4 July 2014 

Andrew Foster (second on the left) and WWL colleagues with their awardWe are delighted to announce that WWL has won two awards and also scooped the overall winner at the Healthcare People Management Association (HPMA) awards. The event took place on Thursday 26 June and celebrated the talented Human Resource Healthcare teams from across the UK.

WWL won the overall winner from all the categories award winners (sponsored by NHS Professionals) and was also the winner in the Appreciate Champion category (sponsored by Engage for Success). Both these awards were won for implementing the “Staff Engagement the WWL Way” to improve staff engagement across the organisation. 

As part of this, the Trust created a new Staff Engagement Pathway model - a framework for understanding staff engagement more deeply. In addition a 26-week programme launched in January 2014, whereby teams use surveys to identify their specific needs, and understand the degree their levels of engagement differ to the Trust norm. The new ‘WWL Way’ toolkit was developed to help teams with this process and has eight staff engagement tools. It offers a choice of solutions to apply locally, avoiding a ‘one size fits all’ approach. The programme creates a culture in which teams feel empowered to engage in, and offer up, service improvements through their own initiative.
Increasing staff engagement has had a positive impact on working practices across the Trust. It has enabled a number of new innovative ways of working, including collaborating across the health and social care economy to deliver integrated care in the community and reduce hospital admissions, re-admissions and length of stay for patients with long term conditions.

The judges commented on the category win as a “gold standard example of a systemic and sustainable programme to improve staff engagement and satisfaction”.

Our very own, Chief Executive, Andrew Foster was awarded the HPMA President’s Award for Lifetime Achievement (sponsored by DACBeachcroft). Andrew received this award for his outstanding achievements in HR and his commitment to staff engagement throughout his career.

Before taking the role of Chief Executive here at WWL in 2007, Andrew undertook a variety of HR roles in the NHS including NHS Director of Human Resources (Workforce Director General) at the Department of Health with principal responsibility for implementing the workforce expansion and HR systems modernisation set out in the NHS Plan and Policy Director (HR) at the NHS Confederation. Here are some comments from his colleagues:

Les Higgins (current Chairman): “I have worked with a number of CEOs during a long career in public service. Andrew stands out in his absolute commitment to staff engagement. He always keeps staff welfare and development at the forefront of his strategic thinking, making him an outstanding leader”

Jean Heyes (Staff Side Chair): “Having worked with Andrew Foster for over 18 years in his position as Chairman and then Chief Executive of Wrightington, Wigan and Leigh NHS Foundation Trust, his total commitment to the patients and staff of the Trust has been both outstanding and relentless. It is a privilege to work with Andrew, his commitment to staff engagement and partnership working has been truly inspirational and is testament to the way we all work together”.

Jon Lenney Director of HR and OD: “I have known Andrew for 10 years, and he was the main reason I came to the Trust nearly four years ago. He has been a transformational leader for the HR profession across the NHS and is an inspirational Chief Executive in his local hospital. He is highly visible and accessible to all staff, and he combines a real passion for service quality with an unwavering commitment to staff engagement and improving staff experience.”

In the photo: Andrew Foster (second on the left) and WWL colleagues with their award.