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Extension of Palliative Care Services at Wigan Infirmary sees a vast improvement all round

Newsdate: 6 October 2014 
WWL are pleased to announce that we have increased support and care for patients who require specialist palliative care, Wigan Infirmary has extended its Specialist Palliative Care nursing services, from a Monday to Friday 08.30 to 4.30pm service, to 7-days a week.

A Macmillan Specialist Palliative Care Nurse will now be on duty 8.30am to 4.30pm on week days, weekends and Bank Holidays. This change in services has not only extended existing services, but is also improving continuity and quality of care for patients and carers. The extension to the service has been funded by Wigan Borough Clinical Commissioning Group.

Our service is based on patient needs and supports both inpatients on the ward and new admissions to the hospital. The development has aided our medical and nursing teams to enhance their skills and knowledge in knowing when and how to refer patients to the service. Our ethos is to provide appropriate palliative care support to patients and their families. The service is now fully compliant with the recommendations of the National Institute of Clinical Excellence (NICE), who state that palliative care is “the active holistic care of patients with advanced, progressive illness. Management of pain and other symptoms and provision of psychological, social and spiritual support is paramount.”

Jennifer Gallagher, Macmillan Specialist Palliative Care Team Leader says, ‘The service has been evaluated by both staff and patients who report that the service is performing exceptionally well. WWL provides a more holistic approach to caring for patients when they most need it. Not only does the patient benefit, but their families and carers and the nursing staff looking after them on the ward.’

What does this mean to you? It means that across Wigan there are now teams of professionals at the hospital, within the community and at the hospice, who can provide the right care in the right place and at the right time to patients who need palliative care support the most.