The WWL Way
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WWL is the PLACE for Top Results

Newsdate: 18 September 2014 

WWL is delighted to announce that all of its hospital sites have been ranked highly in the national Patient Led Assessment of Care Environment (PLACE) programme, an annual mandatory inspection.

Patient assessors are required to inspect the care environment and to score standards of cleanliness, food, privacy, dignity and wellbeing, and the condition, appearance and maintenance of buildings. PLACE inspections were introduced in April 2013, with results reported publicly to help drive improvements in the care environment and to show how hospitals are performing nationally.

The Trust has improved on last year’s excellent performance, with the overall results positioning WWL as the fifth best acute NHS Trust in the whole of England. In the North of England Commissioning Region WWL was ranked fourth best acute NHS Trust.

We are especially delighted with our 100% score for cleanliness, which ranks us joint first with one other NHS Trust. Our 99.4% score for condition, appearance and maintenance ranks us second best in the whole of England.

The PLACE assessments are designed to assess all hospitals in England across a range of environmental aspects against common guidelines. These assessments are patient led and are carried out with patients, patient representatives and our local Healthwatch.

Harold Trowbridge, Lay/Patient Representative and Chair of the PLACE assessment team commented: "I have seen year on year improvements which have been made at all of the Trusts hospitals and couldn't be more proud of the tremendous achievements that have been made in improving the patient environment".

Andrew Foster, Chief Executive remarked: "It is fantastic news that our hospitals have scored so highly in the latest environmental assessments, with WWL being the fifth best in the country overall and the highest scoring Trust for cleanliness with an unbelievable 100%! The Trust has been working very hard to develop and maintain the highest standards and these results demonstrate our commitment to providing our patients with the very best environment. This clearly puts us in the top 3% of all acute hospitals and demonstrates our commitment to quality at WWL.