The WWL Way
Telephone: 01942 244 000

Do You Really Have to go to Accident and Emergency?

Newsdate: 6 January 2015

The Wigan Accident and Emergency (A&E) department remains extremely busy and we are asking members of the public for their support. We are urging everyone to help and only consider coming to A&E if they have been involved in a serious accident or if it is a life-threatening emergency.

Fiona Noden, Director of Operations and Performance, said: “A&E should only be used for critical or life-threatening situations requiring urgent medical attention, such as loss of consciousness, heavy blood loss, suspected broken bones, persistent chest pain, difficulty breathing, overdoses, ingestion or poisoning. Patients who attend A&E with minor conditions or illness will have to wait significantly longer than four hours to be seen or will be advised to go to other sources of healthcare.”

We are asking everyone to consider all the sources of healthcare that are available across the borough so they get the right care in the quickest time possible. The options available for local residents include:

  • Go to the Walk-in Centre in Leigh for minor injuries
  • Use local pharmacies who can provide advice, support and medication for minor illnesses and ailments (many also now have a private consultation area)
  • Call the NHS 111 service for non-urgent medical help and advice (dial 111 from your phone)
  • Arrange an appointment with your GP during their normal opening times
  • Contact the Wigan Out-of-hours GP service on 01942 829911 during evenings, overnight or at weekends

We are asking for your support for your local A&E by only going there if required for critical or life-threatening conditions. This will reduce the extreme pressure currently being experienced within the A&E department so staff can focus more on patients with the most serious conditions and illnesses.

We want to ensure all patients receive the right care, at the right time and in the right location.