The WWL Way
Telephone: 01942 244 000

Trust Seeking Helpful Volunteers

Wrightington, Wigan and Leigh NHS Foundation Trust (WWL) is looking for helpful volunteers to support their patients and services.

More than 400 volunteers work closely with staff, in a range of roles, across the Trust. These include supporting the wards and volunteering on their Help Desks. They contribute over 90,000 hours a year, providing a caring, compassionate experience for patients, carers and visitors.

Volunteers play a vital role in supporting and enhancing the patient experience. The Trust’s newly developed Patient Companion Volunteer Role aims to provide meaningful interaction with patients. The Trust is currently looking for Patient Companion Volunteers on their wards at Royal Albert Edward Infirmary with a view to rolling this pilot out at its other sites, as the role develops.

WWL Head of Patient and Public Engagement, Andrea Arkwright said, “This is a fantastic opportunity to help support your local hospital and to make a real difference to our patients by being a listening ear to patients and providing companionship during their stay in hospital.”

Our Help Desk Volunteers across all our sites enhance our patient experience by providing a welcoming and friendly face to patients, visitors and carers, as they enter the hospital. At Wrightington Hospital’s brand new £18 million state-of-the-art development, they are looking to recruit at least 20 volunteers to welcome and esort patients and visitors to wards and departments. The Trust is also keen to recruit more volunteers for their Help Desks at our Boston House, Royal Albert Edward Infirmary and Thomas Linacre Centre sites in Wigan.

Commenting on this other role, Andrea said, “Our hospital Help Desks typically deal with over 180,000 enquiries per year, so this volunteer role is vital for supporting our patients. Volunteering is a two-way process. The Trust gains an integral member of the WWL family who enhances and complements the work of our staff. Our volunteers come from all walks of life and represent the diversity of the community we serve.”

If you are interested in joining the team or would like some more inforamtion about their roles, please contact the Voluntary Services Manager, Nadia Koriba at Royal Albert Edward Infirmary on 01942 822 509 or at volunteer@wwl.nhs.uk