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WWL Shortlisted for CHKS National Patient Experience Award

Newsdate: 5 April 2017

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Wrightington, Wigan and Leigh NHS Foundation Trust has been shortlisted for the CHKS Top Hospitals programme national patient experience award 2017. The CHKS Top Hospitals awards celebrate excellence throughout the UK and are given to acute sector organisations for their achievements in healthcare quality and improvement.

The patient experience award is a national award allocated on the basis of what patients think of their experience when they visit a hospital. It is based on a range of patient experience indicators including: inpatient surveys, the most recent surveys from A&E, outpatient or maternity, PROMs, Friends and Family tests and PLACE scores.

CHKS, part of Capita Healthcare Decisions, has used over 27 years of experience in the analysis of hospital data to decide the indicators on which each of the Top Hospitals programme awards are judged. Awards are made on the basis of an analysis of publicly available datasets and every NHS acute trust in England, Wales and Northern Ireland is included. Wrightington, Wigan and Leigh NHS Foundation Trust is one of just five shortlisted in this category.
 
Andy Lockwood, managing director, Capita Healthcare Decisions, said: “Wrightington, Wigan and Leigh NHS Foundation Trust should take pride in having been shortlisted on the basis of our analysis of patient experience indicators and we look forward to the next stage in the process which will see us announcing a winner at our awards ceremony.”

The CHKS Top Hospitals programme awards will be held in London on 10th May hosted by health policy analyst Roy Lilley. Guest speaker will be Sir Ranulph Fiennes Bt OBE. Over 200 guests will be in attendance including leaders from across the healthcare sector including: BMA, NHS Digital, Royal College of Emergency Medicine, NHS Improvement and acute trusts.

 

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