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Catering Team Awarded Team of the Year 2014

Members of the WWL Catering Team with their awardWe are delighted to announce that the Wrightington, Wigan and Leigh NHS Foundation Trust’s Catering Team have had further award success. At this year’s Hospital Caterers Association (NW) Awards the Team were awarded Team of the Year for their work on Staff Engagement.

Whilst the Catering Management Team felt that they engaged well with the Catering staff they wanted to understand what improvements they could bring across all three of the Wigan sites, with the aim of engaging staff in decisions which affect them and the services they provide, empowering staff to develop ways to deliver better and safer services.

Over 26 weeks the Team worked together to develop a staff charter. The charter is on display visually,in the catering departments, with key information about the team and its Stephen Riley awarded the Rose Bowl award for contribution to the Hospital Caterers Associationservices, which is regularly updated and evolves with input from staff. Whilst developing the charter other initiatives were suggested and put in place.

Regular stakeholder meetings are held, which aim to engage with staff and empower then to have a say in decision making at all levels. Each site has a thank you chart where individuals may thank their colleagues for contributions, suggestions and achievements. Suggestion boxes were requested by staff. These are now in place and any suggestions or concerns are discussed at engagement meetings and resolutions are explored, which contribute to informed decisions on good practice.

Jane Young, Catering Manager said “I am extremely proud of our teams and impressed with the development of a Team Charter. This is the building block that will help us achieve our objectives and influence the health and wellbeing of our patients, whilst bringing rewards to our staff through their engagement with each other.”

There was also individual Left to right: Sharon Buckley being awarded the Diamond Caterer award, with Julie Goodwin being highly commended as the runner upsuccess at the awards with Sharon Buckley being awarded the Diamond Caterer award, with Julie Goodwin being highly commended as the runner up in this category.Stephen Riley was awarded the Rose Bowl award for contribution to the Hospital Caterers Association (see photo above).

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