The WWL Way
Telephone: 01942 244 000

Support for Carers during a hospital stay

The hospital has a Carers Hospital Support Worker and their aim is to offer help, information and advice to carers, while they or the person they care for is in hospital.

Who is a carer?
A carer is a person who looks after a family member, relative, partner, neighbour or friend who needs help due to ill health, old age, disability, drug or alcohol misuse or who has mental health problems.  You do not have to live with the person nor do you have to be the only one who helps support them.

You may not think of your self as a carer, you may have been caring for a few months or a number years.

Valuing carers within a hospital environment
If you or the person you are looking after is going into hospital, is already in hospital or is attending an out patients appointment, you may find this a very worrying and stressful time.  You may need help, support and back-up, and may not always know where to turn. 

You may find it useful to think about:

  • Has the staff recognised you as a carer?
  • Have you been told what you need to know about their health problem/s and medication?
  • Do you know how to look after them when they leave hospital?
  • Do you know who to contact if you need more help? 
  • Have you been involved in any discussions about their care whilst they are in hospital and about what will happen when they leave hospital? 
  • Have you been given a choice in whether or not you are able to provide support and care?
  • How you can access an assessment of your needs as a carer?
  • Has anyone talked to you about services and regular breaks from caring, so you get time for yourself?

If no one has talked to you about these things and you would like more information follow the link to the Carers Support Team web page:

External Website Visit the Wigan Council Carers website

For further details please contact:

Carers Support Team
E-mail ssdcarers@wigan.gov.uk 
Opening Hours 8.45am to 5.00pm, Monday to Friday

Phone Number: 01942 705983
Fax:  01942 705960

Address:
Hyndelle Lodge
King Street
Hindley
Wigan
WN2 3AW