ࡱ> UWT bjbj ., 88LS(6666%%%SSSSSSS$UgXp@S%%%%%@S66USEEE%66SE%SEENL|^R6 ; .O0SkS0S^OXEX`^R^RXrR%%E%%%%%@S@SE%%%S%%%%X%%%%%%%%%8 X: Audiology Service FOI questions Contractual Arrangements Is your routine audiology service for those 18 and above commissioned via an AQP contract or other contract? We see patients on both AQP and non AQP pathways Is there more than one contract in place for those aged 18 and above requiring routine audiology? See above Patients How many direct access audiology patients do you see per year? if there is more than one contract please break down by contract. We see 1648 NON AQP and 850 AQP patients, for first assessments this excludes patients referred from ENT. How many AQP patients do you see per year? Total contacts including first assessments, follow ups and repairs = 1422 Access to Services What locations do you provide services from? Thomas Linacre Centre and Leigh Infirmary How many clinics and what days do you provide at each location? Monday to Friday 8-6 on both sites and one Saturday morning per month at Leigh Do you provide a same day hearing aid assessment & fit pathway? Yes Do you provide a walk in aftercare service for your patients? No Are aftercare services available across all locations? Yes How are patients referred into your service? Via GP or ENT clinics What referral forms are available? We accept referrals via Choose & Book and via paper referrals from ENT.  HYPERLINK "https://www.surveymonkey.net/MySurvey_EditPage.aspx?sm=QcsUl8wlyo5UBECMD%2f8cUy%2bhVDGrU4is0hoo3wS6ruZ9yYmapMz3t553G2JVvYdp&TB_iframe=true&height=450&width=650" \h Audiology Waiting Times Using your latest recorded figures please state the percentage (%) of patients that were seen within the national target waiting time and the time period to which this figure refers. 99% are seen and issued in 6 weeks. Please confirm the waiting times to the following parts of your pathway: First assessment within 6 weeks and most patients are issued with aids Fitting if not able to fit on the day an appointment is mode 4 weeks later when the earmoulds return  HYPERLINK "https://www.surveymonkey.net/MySurvey_EditPage.aspx?sm=QcsUl8wlyo5UBECMD%2f8cUy%2bhVDGrU4is0hoo3wS6ruZ9yYmapMz3t553G2JVvYdp&TB_iframe=true&height=450&width=650" Domiciliary service Do you offer a home visiting service to patients? Yes How many days per month are available for home visits? 3 sessions per week Do you provide follow ups at home once patients have been fitted? Yes but strictly for house bound patients How do you provide aftercare for home visiting patients? Yes but strictly for house bound patients Lost hearing aids Do patients pay for lost or damaged aids? Yes How many replacement aids are patients allowed? Only patients who are blind or have a diagnosis of dementia are exempt from payment. Re-assessment Do you offer a re-assessment of patients hearing needs and after how long? 3 years or whenever it is required. When patients are eligible for a new aid, are they able to self-refer back into the service or is a new GP referral sought? 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