ÐÏࡱá>þÿ \^þÿÿÿ[ÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿì¥ÁÀ ð¿Kbjbj[�[� 4Z9ë9ë Eÿÿÿÿÿÿ·ˆˆâââââÿÿÿÿööö8.$Rôö 0FF\\\777„††††††$5!²ç#Nªâ77777ªââ\\Û¿±±±7|â\â\„±7„±±:"tò\ÿÿÿÿpcrÒÓÿÿÿÿ³R– pÕ0  R5$¬5$òòn5$â`77±77777ªª±777 7777ÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿ5$777777777ˆ ¨: If your Trust has multiple A&E sites, then please complete one questionnaire for each site. Thank you. Name of Hospital: Royal Albert Edward Infirmary 1.TOTAL Number of Attenders to A&E for the year 2015/2016900812.Of these attenders – how may attended Majors?324823.Of these attenders – how many attended Minors? 575994.Of these attenders – how many attended Children’s Paed A&E? Recorded as a Major or Minor then Directed to Paediatric Area. 5.Of the TOTAL attenders, how may were conveyed by ambulance?272026.Of the TOTAL attenders, how many self-presented (made their own way to A&E)628797.Of the TOTAL attenders, how many were discharged with advice only/self-discharged without being seen (metrics can be added together)296038.How many 12 hour breaches did you have?09.How many 4 hour breaches did you have?16310.What was the primary cause of the breaches? Capacity 11.TOTAL Number of Attenders to A&E for the year 2016/20178947612.Of these attenders – how may attended Majors?3264113.Of these attenders – how many attended Minors? 5683514.Of these attenders – how many attended Children’s Paed A&E? Recorded as a Major or Minor then Directed to Paediatric Area 15.Of the TOTAL attenders, how may were conveyed by ambulance?2762616.Of the TOTAL attenders, how many self-presented (made their own way to A&E)6185017.Of the TOTAL attenders, how many were discharged with advice only/self-discharged without being seen (metrics can be added together)2983918.How many 12 hour breaches did you have? 019.How many 4 hour breaches did you have?49120.What was the primary cause of the breaches? was this reason different from 2015/16? No 21.TOTAL Number of Attenders to A&E for year 2017/18 – to-date 26798 22.Please describe how your patients are triaged, what is their typical journey? Is there a streaming model? If yes, how effective is it and who streams e.g. GP or Nurse? Patients are triaged currently and then directed to the appropriate area i.e. Majors, Minors, Resus. There is no current streaming in place however this is planned for October 2017.  23.Do you have Self Check-in Kiosks in your A&E area? No 24.Do you have publically available Wi-Fi in your A&E waiting areas? Yes25.What is the bandwidth?Shared 10Mb 26.If you don’t have publically available Wi-Fi in your A&E waiting area, is there a plan to install this? If yes, when? Is it on trajectory for delivery and what is the planned bandwidth? Please comment N/A 27.Do you think technology has a role to play in preventing avoidable admissions? If yes, please comment on what the value of technology would be. Technology can have a role to play within certain teams and how they use the systems we have in place. For example one of our systems MSS can tell you how many attendances a patient has had, and can flag if they have a care plan in place. On another system, it flags up with whether the patient is a re-attender/readmission so one of our internal teams ACTS (access to community services team) can look further into a patient’s pathway and forward on to the appropriate teams for further input, thus avoiding admission.  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