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Telephone: 01942 244 000

COVID-19 Info

Breast Screening

Posted on Aug 04 2020 by Kerry Entwistle

Update: August 2020

Breast screening has now resumed.

Eligible women whose appointments were paused will be invited for their breast screening appointments first. Some eligible women may find that their appointments have been delayed due to the pause of breast screening after COVID-19.

Self-referrals for women aged over 70yrs are now currently suspended due to the impact of COVID-19. If you have any concerns about changes in your breasts please seek further advice from your GP. 

Maternity Services

Posted on Aug 04 2020 by Kerry Entwistle

Update: August 2020

From Monday the 27th July our Maternity Services Team changed their guidance for birth partners. Updated information is being provided via our community midwives.

You will be able to identify two birth partners if you wish. The names of the birth partners will need to be recorded in the green antenatal notes by your midwife.

When you attend the Delivery Suite you will initially only be able to attend with one of your birth partners and will be advised to send for the second birth partner only when active labour has been confirmed.

The birth partners will need to conform with the usual Trust guidance of:
• wearing a mask
• having their temperature checked on attendance, if this is above 37.8 they will be asked to leave the site
• any movement in and out of the Delivery Suite should be kept to an absolute minimum and ideally not to leave the area at all
• be respectful of the 2 metre social distancing where possible
• if they have any symptoms of Covid- 19 or have been self-isolating they must not attend the site at all

If you have any questions, please speak with your community midwife in the first instance. 

Information is subject to change and your midwife will be able to advise you on the most up to date guidance.

Face Covering Video

Posted on Jul 21 2020 by Kerry Entwistle

The following face covering video has been produced by Leeds and York Partnership NHS Foundation Trust and is used with their permission. The terms and conditions of use can be found here.  

 

Face Coverings from WWL on Vimeo.

Face mask and visitor guidance for the public

Posted on Jun 15 2020 by Josh Bamford

15 June 2020

From Monday 15th June 2020, any visitor to all Wrightington, Wigan and Leigh Teaching Hospitals NHS Foundation Trust (WWL) sites (outpatient or approved) will be required to wear a face covering or face mask when entering buildings.

In line with recent recommendations from the World Health Organisation and national guidance, these new measures have been introduced to keep our visitors, patients, and staff safe.

Please be aware we still have visitor restrictions in place across all sites and those that can visit are: 

  • a parent/guardian for paediatric (Rainbow ward) inpatients and neonatal wards, 
  • one visitor at a time for an agreed amount of time to patients receiving end of life care (permission must be obtained from the ward sister or charge nurse must be obtained in advance),
  • and one birthing partner from the same household to support a woman in labour will be permitted.

Evidence has shown that people infected with COVID-19 can have very mild or no respiratory symptoms (asymptomatic) and can transmit the virus to others without knowing, so it is important that we take immediate steps to stop the spread of coronavirus in hospitals.

The Trust is urging all visitors to have their own face coverings which can be made of cloth and be reusable in line with government guidance.

If a patient or visitor does not have a face covering when they come to hospital, a face mask will be provided on arrival at our entrances. Please ensure you have a mask before entering for your safety and others.

Face coverings can be cloth and/or homemade and face coverings worn as part of religious beliefs or cultural practice are also acceptable, providing they are not loose and cover the mouth and nose.

Those currently shielding who have been provided with a surgical face mask for appointments, should continue to use them. Anyone who has not been provided with a surgical face mask should wear a face covering.

For some people, wearing a face covering may be difficult due to physical or mental health conditions. In these instances, other measures will be considered on a case by case basis, for example, timed appointments and being seen immediately on arrival. 

If you are a deaf or hearing impaired, our staff have a range of communication options to ensure that they can communicate effectively with you. This might include the use of clear masks where possible, as well as visual aids such as writing things down, speech to text apps and sign language.

All visitors will still be expected to comply with existing social distancing and hand hygiene measures in addition to the face coverings while in the hospital setting.

The Trust would like to thank everyone for their continued patience, co-operation and understanding during this time. 

New Healthcare Heroes Fund is Launched

Posted on May 01 2020 by Kerry Entwistle

The Trust’s charity, Three Wishes, has launched a fund to help staff in response to the COVID-19 pandemic.

Dedicated NHS staff are on the frontline in the fight against the virus, and there has been overwhelming support from the local community, with many people and local businesses donating goods, money, equipment and other morale-boosters to hardworking staff.

The charity set up the ‘WWL Healthcare Heroes Fund’ for staff welfare following several enquiries from the local community asking how they could help. Donations to this fund will then go on to support our staff and their wellbeing through the pandemic and beyond.

To read more click here.

Maternity Services Update

Posted on Apr 15 2020 by Kerry Entwistle

Maternity Care During Coronavirus Outbreak

Stay at home if you have a high temperature or new persistent cough, and follow guidance available at: https://111.nhs.uk/covid-19

Only call 111 if you are not able to access the advice on-line.

The following information provides you with details regarding your maternity care during the Coronavirus outbreak.

For general and regularly updated information we recommend you visit:
https://www.rcog.org.uk/en/guidelines-research-services/coronavirus-covid-19-pregnancy-and-womens-health/

It is expected that the majority of women who are exposed to Coronavirus will experience only mild or moderate flu like symptoms.

We understand that you will be worried about what Coronavirus means for you and your baby and we are doing all we can to keep you safe.

Please follow the Government advice

Stay at home:
• Only go outside for food, health reasons or work (where this absolutely cannot be done from home).
• Stay two metres (6ft) away from other people.
• Wash your hands as soon as you get home

If you work in an essential service, as deemed by the Government, and you are less than 28 weeks pregnant, seek advice from your employer.


Community Midwifery Appointments

If you have either a high temperature or a new persistent cough please DO NOT ATTEND any appointment.

If you think you may be pregnant please contact your community midwife via your GP surgery who will give you the telephone number to make contact.

Your referral for maternity care will be undertaken over the telephone by one of the Community Midwives, who will take your details and relevant history and then provide you with an appointment for your Booking appointment, (this will be over the telephone for the majority of women, but for some this may require a face to face consultation).

You antenatal booking appointment will be undertaken over the telephone, which your community midwife will arrange with you. This appointment will take some time to complete therefore please allow for at least an hour during which you will be asked lots of questions and given lots of information along with advice and guidance.

The Midwife will also discuss screening tests for you and your baby, and ask for your consent for the ones you choose. An electronic version of your booking notes can be sent to you prior to the booking appointment which will give you an indication of the questions that will be asked.

Following your booking appointment, you will then be invited for your dating scan and or nuchal scan (this will be explained to you at the booking consultation) at the Antenatal clinic either at the Thomas Linacre Centre or Leigh Infirmary where you will have your scan, your blood pressure taken; and a urine sample will be collected; you will be weighed and have any blood taken for any screening tests that you have requested. If you have had a face to face booking appointment some of the tests will have already been completed. You will be asked about Coronavirus symptoms as you arrive. Please attend alone unless you need support from a carer/relative (for example, if you have a disability and need support). If you require a review by a Doctor an appointment will be made for you to receive either a telephone consultation or in some circumstances a face to face appointment. Your midwife will advise you on this.

Your 16 week appointment will also take place over the telephone by your community midwife.

Your 20 week scan will take place at either Thomas Linacre centre or Leigh Infirmary.

From 24 weeks onwards your appointments will be face to face. You will receive a phone call from a member of the team prior to your appointment. You will be asked if you or any members of your family have any symptoms of Coronavirus.

If you do, you will be advised to stay at home for the appropriate period of self-isolation and your midwife will give you further guidance. You will only be tested for Coronavirus if you become unwell and need to be admitted to hospital.

When you attend your appointment please come alone, at the allotted time. Partners and family members will not be allowed to enter the building unless you need support from a carer/relative (for example, if you have a disability and need support).

Hospital Appointments

If you are having shared care with an Obstetrician you may need to attend your appointment - or you may receive a phone call from the Obstetrician.

If you are asked to attend the antenatal clinic you will be asked about Coronavirus symptoms as you arrive. If you are found to have a temperature, you will be asked to go home immediately and will receive a telephone call from a doctor. Please attend alone unless you need support from a carer/relative (for example, if you have a disability and need support)

Scans
If you have a scan appointment, please attend alone unless you need support from a carer/relative (for example, if you have a disability and need support), at the allotted time.
You will be asked about Coronavirus symptoms as you arrive. If you are found to have a temperature, your scan may be postponed and you may be asked to go home immediately and will receive a telephone call from a doctor.

Urgent care

If your baby’s pattern of movements changes or reduces in number, please call and speak to a Midwife promptly:
Triage on: 01942 7878628

If you are advised to attend Triage or Antenatal Day Assessment, please attend alone unless you need support from a carer/relative (for example, if you have a disability and need support) at the allotted time. You will have your temperature checked and be asked about Coronavirus symptoms as you arrive.

Antenatal classes

Following Government advice, we have suspended all group sessions.

Care in labour

In Labour, when you are ready to come to hospital, please call in advance. The midwife will ask you about your Labour and some additional questions about your wellbeing and that of your family.

We will do everything we can to respect your birth choices; however we have to limit you to one birth partner.

You will have your temperature checked and be asked about Coronavirus symptoms as you arrive.

In some circumstances our team are wearing additional protective clothing including face masks.

If you have symptoms of or confirmed Coronavirus you will be cared for in isolation with a team who will have additional protective clothing - including face protection and eye wear. In an emergency this may cause a delay, as staff need to have appropriate additional protective clothing for the safety of you, your baby and the staff caring for you.

Induction of labour

If you are booked to come into hospital for induction of Labour you will be contacted by a midwife from the Maternity ward who will call you on the evening before you are due to come into hospital between 16:30 and 18:30.

The midwife will ask you about your pregnancy and some additional questions about your wellbeing and that of your family. We have to limit you to one birth partner.

Planned caesarean sections

If you are booked to come into hospital for a planned caesarean section you will be contacted by a midwife from the Maternity ward who will call you on the evening before you are due to come into hospital between 16:30 and 18:30.

The midwife will ask you about your pregnancy and some additional questions about your well-being and that of your family. We have to limit you to one birth partner.

Birth at home

We have reviewed our home birth service and are in a position to be able to offer this as a choice of place of birth in addition to birth on the delivery suite for women who meet the low risk birth criteria. There may be occasions when we would have to initiate a temporary suspension of the service.

Women who are symptomatic of the Coronavirus are recommended to birth in an Obstetric Unit, where additional monitoring of maternal and baby wellbeing can be facilitated.

After your baby is born

Once your baby is born and as long as you and your baby are well, we will encourage you, with support, to go home as soon as possible.

Your care will be personalised to your needs and those of your baby. Baby screening tests will arranged by your midwife. If you have symptoms of or confirmed Coronavirus you will be cared for in isolation with your baby, and the team will wear additional protective clothing. You will be encouraged and supported to breastfeed.

Should you need to stay in hospital, your partner will not be able to stay with you; we have introduced limited visiting (partner only) on the Maternity Ward

Following your discharge home, you will receive a telephone call the next day by your community midwife who will undertake a risk assessment and determine if a face to face visit is required. You will also receive a telephone call from the Infant feeding team following your discharge home who are additionally providing a virtual clinic to support women who are experiencing feeding problems.

If you and your baby are well a midwife will visit on Day 5 to check on you and your baby’s well-being, at this visit the midwife will undertake the new born screening blood tests. If you or a member of your family are unwell then this visit may be delayed, a midwife will discuss this with you.

Registering the birth of your baby
The registration of births has been suspended temporarily until 30 April 2020 – please see more information at:
https://www.wigan.gov.uk/Resident/Births-Marriage-Deaths/Births/index.aspx 

Patient Leaflets

Coronavirus: Planning your birth

You and your baby’s wellbeing is our priority and we are doing all we can to ensure maternity services are personal and safe. If you are concerned about your health or the health of your unborn baby, please contact your midwife or maternity team.

Coronavirus:
Parent information for newborn babies

Although the risks are very low, you may be concerned that your baby could get coronavirus. This leaflet tells you what to look out for. Do not delay seeking help if you have concerns.

Coronavirus:
Illness in newborn babies

 

After babies are born they have to breathe, suck, feed, wee, poo and stay warm. This leaflet will tell you how to keep your baby safe and healthy. Do not delay seeking help if you have any concerns. 

Patient Services Updates

Posted on Apr 15 2020 by Kerry Entwistle

Wednesday 15th April 2020

Sleep Medicine Department

Monday-Friday 8am-4pm
Contact 01942 773096

Please be advised the Sleep Service remains operational for all current service users. Whilst staffing is reduced and we observe social distancing only patients requiring urgent replacements will be able to collect equipment. All routine replacements will be posted and there may be a slight delay for clinician enquiries. Please contact the service and leave a message if you are unable to get through to a member of the team.

We appreciate your ongoing support and cooperation. 

Wednesday 15th April 2020

Maternity Services

An update to maternity services has been added to the maternity webpage, click here for more info.

Friday 3rd April 2020

Infant Feeding Team

During COVID-19 the Infant Feeding Team are still available on the Maternity and Neonatal units to support mothers.

However the amount of visits has decreased.

Mothers can still receive infant feeding support from the virtual clinic which is run by our Infant Feeding Coordinator.

This can be accessed by using the following URL: https://nhsattend.vc/WWLInfantfeeding 
or by ringing  07384459308 or 07384459308 for further information or support.

Monday 30th March 2020

Macmillan Information and Support Centre

The Macmillan Information and Support Centre is curently closed for face to face consultations.

This applies to our Wigan Infirmary site and the Thomas Linacre Centre.

The service is still open for telephone consultations on 01942 822760.

Wednesday 25th March 2020

Reassurance Regarding Maternity Services

The WWL Maternity service remains open, however, we have been required to make some changes to how we see women, specifically in Antenatal Clinic and the community.

If you are due to be seen by a midwife or have an Antenatal Clinic appointment one of the Midwifery team will be in contact with you. Some appointments will be done via phone, however some will go ahead but prior to this a midwife will call you.

We appreciate you may be feeling anxious and have some very specific questions so please in the first instance contact your own Midwife her number is on the front of your green notes, if she is not available please contact the community hubs.

Leigh - 01942 264004
Wigan South - 01942 481487
Wigan North - 01942 433602
Ashton - 01942 482476
Thomas Linacre Clinic Outpatients and Scan - 01942 774778
Maternity Triage - 01942 778628

If you think you are in labour or have any concerns about you or your baby please call Maternity Triage as usual and a midwife will be available to advise you.

To assure you, the maternity services remain on site at the Royal Albert Edward Infirmary.

We appreciate your patience at this time

Tuesday 24th March 2020

Breast Screening Services

Due to the current COVID 19 risk we have paused breast screening.
If you have a booked appointment or are expecting a screening appointment please be aware that this will no longer be taking place.

Please call 01942 774713 if you have any queries.

During this time staffing levels may be low and there may be a delay getting through to the breast screening office.

In the meantime, if you have any changes in your breast or symptoms that are causing you concern, please contact your GP.

Monday 23rd March 2020

Macmillan Information and Support Centre

The Macmillan Information and Support Centre based at Wigan Infirmary is closed.

However the service is still open for telephone consultations on 01942 822760.

Our centre at the Thomas Linacre Centre is still open for face to face drop in or telephone consultation on 01942 774620.

Bryn Ward Construction Week 4 Video 1

Posted on Apr 14 2020 by Kerry Entwistle

The construction of our new Bryn Ward development has progressed at a rapid rate over the Bank Holiday weekend.
We’d like to thank everyone for their ongoing support on our new emergency COVID-19 unit.

Here’s our Deputy Director of Strategy and Planning, Chris Knights, with the latest update...

 

Bryn Ward Week 4 Video 1 from WWL on Vimeo.

Update to Patient Line charges

Posted on Apr 10 2020 by Josh Bamford

Patient Line is now free to use for all our patients.  Patients receive Freeview TV and free outgoing calls.  Incoming calls have been significantly reduced to 13p a minute. 

A message to my loved one

Posted on Apr 10 2020 by Josh Bamford

As a Trust we acknowledge the very difficult and distressing times our loved ones, their families, friends and carers are experiencing at this unprecedented time.

We acknowledge that it can be frustrating not being able to contact your loved one.

You can send a message to the following email address: MyMessageTo.MyLovedOne@wwl.nhs.uk – we can print your message and deliver it to the ward, or do our best to find an alternative method to get your message delivered.

COVID-19 information in BSL

Posted on Apr 03 2020 by Josh Bamford

Please note the Trust does not currently use Topps Interpreters for its interpreting services.

Car Parking at RAEI

Posted on Mar 26 2020 by Kerry Entwistle

Car Parking charges for staff, patients and visitors has now been suspended across WWL sites until further notice.

Car parking at Royal Albert and Edward Infirmary is now extremely limited due to building work at RAEI.

Freckleton street car parking is still open for members of the public but this is on a first, come first parked basis.

Guidance for visitors

Posted on Mar 26 2020 by Kerry Entwistle

 

  Visiting is suspended with immediate effect and until further notice.

The only exceptional circumstances where one visitor – an immediate family member or carer –will be permitted to visit are listed below.

• The patient you wish to visit is receiving end-of-life care.
• You are the birthing partner accompanying a woman in labour.
• You are a parent or appropriate adult visiting your child.

We ask that you should only visit patients on our hospital sites in these exceptional circumstances if you are not self-isolating and are currently well.

Please contact the ward or department in advance to discuss appropriate arrangements.

We understand that this will be upsetting and are very sorry for any distress that this may cause. However, your health, safety and wellbeing, and that of our patients, communities, individuals, and teams across the organisation remain our absolute priority. Please find other ways of keeping in touch with your loved ones in hospital, like phone and video calls.

Everyone should follow the expert national guidance on social distancing and self-isolation, staying at home wherever possible, to help limit the spread of coronavirus, protect the most vulnerable people in our communities and our NHS.

Thank you for your continued support and understanding at this challenging time.

Virtual Visiting Guidelines

Posted on Mar 24 2020 by Kerry Entwistle

Best Practice Guidlines

During the current pandemic and in order to decrease the footfall across our sites, the Trust would like to encourage patients and their visitors to keep in touch by the technology that is available on phones and tablets.

Please follow the guidelines below when conducting a virtual visit:

  • Please ensure that no other patients can be seen when holding your call.
  • Always use a front facing camera.
  • Ensure that nothing can be seen behind you.
  • Please use headphones if possible.
  • Talk at normal levels and be aware that your side of the conversation may be overheard by other patients and staff members.
  • Do not make calls once lights out has occurred.
  • If you are away from your bed please put your phone on silent to avoid disturbing other patients.

Thank you for your understanding and co-operation.

Coronavirus (COVID-19) Update 2 - Tuesday 17 March 2020

Posted on Mar 18 2020 by Kerry Entwistle

Important information about the coronavirus (COVID-19)


The NHS in England and Public Health England (PHE) are well prepared for outbreaks of new infectious diseases. The NHS has put in place measures to protect patients, our community and NHS staff while ensuring as many services as possible are available to the public.

If you have symptoms associated with coronavirus including a new continuous cough and a high temperature, you are advised to stay at home for 7 days.

Please do not book a GP appointment or attend your GP practice.

If you live with other people, they should stay at home for at least 14 days, to avoid spreading the infection outside the home. After 14 days, anyone you live with who does not have symptoms can return to their normal routine.

But, if anyone in your home gets symptoms, they should stay at home for 7 days from the day their symptoms start. Even if it means they're at home for longer than 14 days. The most up-to-date public guidance is always online at www.nhs.uk/coronavirus

If your symptoms are serious, or get worse, NHS 111 has an online coronavirus service that can tell you if you need further medical help and advise you what to do.

Only call 111 direct if you are advised to do so by the online service or you cannot go online.

For the latest COVID-19 advice please visit www.nhs.uk/coronavirus  

Like the common cold, coronavirus infection usually occurs through close contact with a person with novel coronavirus via cough and sneezes or hand contact.

A person can also catch the virus by touching contaminated surfaces if they do not wash their hands.

Testing of suspected coronavirus cases is carried out in line with strict guidelines.

This means that suspected cases are kept in isolation, away from public areas of GP surgeries, pharmacies and hospitals and returned home also in isolation. Any equipment that come into contact with suspected cases are thoroughly cleaned as appropriate. Specific guidance has also been shared with NHS staff to help safeguard them and others. Patients can be reassured that their safety is a top priority, and are encouraged to attend all appointments as usual.

Everyone is being reminded to follow Public Health England advice to:

  • Always carry tissues with you and use them to catch your cough or sneeze. Then bin the tissue, and wash your hands, or use a sanitiser gel.
  • Wash your hands often with soap and water, especially after using public transport. Use a sanitiser gel if soap and water are not available.
  • Avoid touching your eyes, nose and mouth with unwashed hands.
  • Avoid close contact with people who are unwell.

 

Coronavirus (COVID-19) Update - Friday 13 March 2020

Posted on Mar 13 2020 by Kerry Entwistle

Important information about the coronavirus (COVID-19)

The NHS in England and Public Health England (PHE) are well prepared for outbreaks of new infectious diseases. The NHS has put in place measures to ensure the safety of all patients and NHS staff while also ensuring services are available to the public as normal.

The Chief Medical Officer has announced that the country is moving into the ‘Delay’ stage of the response to coronavirus from Friday, 13th March 2020.

The new advice issued by the Chief Medical Officer is as follows:
Stay at home for 7 days if you have either:

  • a high temperature
  • a new continuous cough

Do not go to a GP surgery, pharmacy or hospital.

You do not need to contact 111 to tell them you're staying at home.

Use the NHS 111 online coronavirus service if:

  • you feel you cannot cope with your symptoms at home
  • your condition gets worse
  • your symptoms do not get better after 7 days

Only call 111 if you cannot get help online.

Stay At Home advice can be found here

Everyone is being reminded to follow Public Health England advice to:

Always carry tissues with you and use them to catch your cough or sneeze. Then bin the tissue, and wash your hands, or use a sanitiser gel.

Wash your hands often with soap and water, especially after using public transport. Use a sanitiser gel if soap and water are not available.

Avoid touching your eyes, nose and mouth with unwashed hands.

Avoid close contact with people who are unwell.

More information can be found on the NHS website here