The WWL Way
Telephone: 01942 244 000

Local offer - Children's Audiology Service

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We aim to enable children to reach their full social and educational potential by ensuring that the child/young person has maximum hearing.

Our team includes Audiologists, an Audiology Assistant, a Consultant Audiovestibular Physician and Administrative Support staff who work together to provide a high quality audiology service children and young people in Wigan.

We offer a professional quality service, following local and national professional guidelines.

We are locally-led to best meet the needs of the child and family.

We are efficient and use our resources wisely to ensure quality care and value for money.

Children, young people and their families can access expert knowledge in the following areas:

  • Hearing Loss and its impact on your child’s speech and education
  • Hearing assessment appropriate to your child’s age
  • Amplification (hearing aids)
  • Balance problems
  • Tinnitus
  • Equipment; Hearing aids, ear moulds, tubing and batteries will be provided if required.

Children’s Audiology staff work within a multidisciplinary team to provide an integrated approach for children and families.

The team work together to ensure all aspects of hearing link with the child’s other needs.

For example the Audio Vestibular Medical Consultant works with audiology in relation to any additional medical needs.

The teachers of the deaf act as a liaison between audiology and schools supporting those who wear hearing aids in schools.

Speech and Language Therapy work closely with audiology ensuring the child’s hearing levels are at optimal levels for their communication. Social care and charities such as NDCS also work closely with Audiology and with families.


Who we see
Children’s Audiology offers assessment of hearing and management of hearing loss for children within the Ashton, Leigh and Wigan area from 0-18 years of age.

Every child will be offered a hearing screen at birth and Year 1 in school. Families will be fully involved in all decisions and at all stages of the child’s management.

Community Clinics are also held for those that were not possible to screen at the hospital for any reason or for those for whom the screen was incomplete.

The Team provides a service to children and families who live in Wigan and /or have a Wigan GP.


How we communicate with service users and how you are involved with decision making/planning

Communication with service users is usually face to face, in written format or by phone.

Parents/carers will be involved in goal setting and will get a copy of all reports to inform of your child’s progress.

Audiology staff will contribute to education, health and care plans and review for children and young people with additional needs.

There is also a Children’s Hearing Services Working Group (CHSWG) where professionals and parents work together to improve services for children with hearing loss. If you would like to join this group please let us know.


Disability awareness
All members of staff receive training in disability awareness and undergo regular supervision and clinical training to maintain their skills and develop new expertise. Every member of the team has an up-to-date DBS check.