The WWL Way
Telephone: 01942 244 000

Wheelchair Service

Description of service
The Wheelchair Service provides assessment for provision of a wheelchair when clients meet the eligibility criteria. Following assessment wheelchairs will be provided to meet clinical need.

The Service provides pressure relieving cushions for wheelchairs provided by Ashton, Leigh and Wigan Wheelchair Services and where pressure is clinically assessed to be a problem.

Who can access the service?
Wheelchairs are provided for clients who are:

  1. A registered patient of an ALW NHS GP or an unregistered permanent resident of the Wigan borough
  2. Due to medical reasons be unable to walk indoors
  3. Require the wheelchair for longer than six months

If a person is not eligible for a wheelchair from our Service we will give other alternatives dependant on situation e.g. charities, sources of hire and private purchase.

Our local offer for children
Read about our local offer for children, including information on how you can access our Wheelchair Service.

How can people access the service?
Initial referrals have to be from a health professional, but once known to the Wheelchair Service subsequent referrals can be self referrals or from professional or carer with client consent.

Where is the service offered?
Clients can be assessed in the wheelchair clinic at Claire House, at home or other suitable venues e.g. day centre/ward. The assessment venue will depend on the type of assessment required.

Contact details
Wheelchair Service
Claire House
Lower Ince Health Centre
Phoenix Way

Tel: 01942 481162
Fax: 01942 481175
Opening hours: Monday to Thursday from 8.30am to 4.30pm and Friday from 8.30am to 4.00pm.

For repairs to NHS chairs on loan from our the Wigan Borough Wheelchair Service please contact:
Ross Care
Telephone: 0151 653 6000
They operate out of hours emergency repairs service from Monday to Friday from 5pm until 11pm and Saturdays, Sundays and Bank Holidays from 8.30am until 11.30pm

Approved dealerships
Approved local dealerships list for wheelchair services
Approved wheelchair dealerships list 2017-2018

Personal Health Budget leaflet
Information for patients about Personal Wheelchair Budget (previously known as voucher scheme)

Useful websites
Transferring lives through sport- free membership- for all ages.

British Wheelchair Basketball
Registered charity and is the representative body of wheelchair basketball in England, Northern Ireland, Scotland and Wales.

CP Sport
Helping children and young people with Cerebral Palsy enjoy sport.

Free Courses equip young wheelchair users with the skills to become independently mobile so that they can enjoy the same activities as their able bodied peers.

Together Trust
Offers a wide range of services one of which is to help families who have a child or young person with autism or learning difficulties.

Support families of disabled children across the UK, whatever their condition or disability.

The Accessible Planet
Guide to everything and anything accessible – for wheelchair users and those with reduced mobility.

WAVs usability research
Rica usability research may interest OTs looking in more detail about WAVs.
Rica’s research involved stakeholder interviews, focus groups and two full days of user testing with six users and eight WAVs at QEF Mobility Centre in Surrey.