Trust proud of improvements in NHS Staff Survey

Wrightington, Wigan and Leigh Teaching Hospitals NHS Foundation Trust (WWL) is pleased to have achieved yet another year of improvement in the results of the 2023 national NHS staff survey, published this week.

Providing an opportunity for staff to be heard, the national staff survey helps to shape organisational culture and share how it feels to work at WWL. This year, the Trust achieved its highest ever response rate of 37% - 2,664 members of staff.

Measuring against, 122 other Acute and Community Trusts across the NHS, WWL’s survey showed

  • Scores indicating levels of morale are significantly better than the sector.
  • Our score for staff recommending WWL as a place to work is significantly higher than the sector.
  • There have been improvements in the feedback regarding the appraisal process, and we will continue to develop this to ensure appraisals are inspiring, motivating and support career development.

Throughout all Greater Manchester Acute and Acute & Community Trusts, WWL has ranked first in the region in the ‘recommend as a place to work’, ‘morale’ and ‘flexible working’ categories.

Mary Fleming, WWL Chief Executive said: “Feedback from the staff survey tells us where we are getting it right and what matters to our colleagues. We are delighted to see WWL ranked above average in most areas of the NHS People Promise. It’s important that staff feel recognised for the work they do and that they feel part of a team.

“We must not forget that we can always do better, and as well as celebrating these areas of amazing achievement, we must also focus on the key areas of development for the year ahead and beyond.

“Over the coming months we will continue with our programme of staff engagement activity, to understand more about further changes we can make to improve the experience of all those working at the Trust, including inviting our staff to get involved in developing our shared Trust values.

“I would like to express my thanks to each member of staff who took the time to complete the survey and assure our colleagues that we will keep listening to ensure WWL is a great place to receive healthcare, work and learn.”

The full NHS staff survey results can be found here.