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Consultation and Involvement

NHS organisations have long been required by law to consult the public on substantial changes to services and there is now a wider duty to involve and consult patients and the public in:

The ongoing planning of services, and quality improvement.
Considering and developing proposals for change.
Decisions that may influence the patient service provision.

Wrightington Wigan & Leigh Teaching Hospitals NHS Foundation Trust has a dedicated Patient Experience & Engagement  (PE&E) team that supports service managers across the Wigan Borough to involve patients and the public in developing services. We have been involving patients, the general public and partner service providers in many different ways for some years now. If you live, work or study in the boroughs of Wigan and you are interested in getting involved, please contact a member of our team.

We need the views of our public and patients, to improve the quality of our services, for example during a formal consultation process when changes to current services are being proposed, and welcome your interest in being involved.

Examples of getting involved are:

  • As a lay reader or proof reader.
  • Being a lay member on a discussion group.
  • Joining a focus group.

We welcome enquiries from all members of the public.

For further information, please contact:
Kathryn Glass
Head of Patient Experience & Engagement
Tel:01942 822193 or Email Kathryn.Glass@wwl.nhs.uk  


Link to Royal Albert Edward Infirmary page
Royal Albert
Edward Infirmary
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Thomas Linacre
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Link to Patient Advice & Liaison Service page
Patient Advice
& Liaison Service

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Our Partners

  • Access Able
  • NHS
  • Three Wishes
  • Healthier Wigan
  • Greater Manchester Mental Health NHS Foundation Trust
  • Wigan Council
  • Healthwatch Wigan and Leigh
  • Macmillan
  • Fertility Fusion