Our Counselling Service offers one to one assessment and counselling for patients over 16 years of age registered with Wigan Borough GPs. The service is provided by a team of qualified counsellors.
- Who can use the service?
The patient has to be over 16 years old and registered with a GP in the Borough. The referral can be made by a GP or primary health care professional. The client can also self refer using our Customer Care number: 01942 483 483.
Presenting issues include: mild to moderate depression, anxiety, stress, complex or extended bereavement, coping with chronic illness or significant injury, family/relationship issues, loss (employment, relationship, and health), identity issues i.e. gender and/or sexuality.
For those who do not meet the eligibility criteria please contact your GP. Alternatively the Think Wellbeing Service may be able to help. The Think Wellbeing Service is a a talking therapies service which accepts self-referrals and can be contacted on 01942 264 051.
Exclusion criteria: Clients needing immediate crisis intervention should contact the Mental Health Crisis Line: 0800 051 3253.
Clients accessing our service who were not eligible would be referred back to the GP or on to an appropriate service. For example if a couple wanted counselling we could offer them the opportunity to be seen by 2 different counsellors or we could suggest a self-referral to relate.
For severe and immediate mental health problems we would organise a referral to crisis resolution or the access team at Leigh Infirmary. They would perform an assessment and refer on to CMHT or Psychology Services.
- Where is the service offered?
Due to Covid-19 the service is currently offering telephone and video counselling.
- How can people access the service?
Referrals are made by telephoning the customer care contact line: 01942 483 483.
The patient is sent service information forms and a form allowing them to ‘opt in’ to the Counselling service. This form is completed and returned to:
The Counselling Service
Atherton Health Centre
Clients are entered onto a waiting list. Clients will be asked to attend an assessment appointment within 4 weeks of being referred.
Patients will then be invited to undertake a course of Counselling when sessions become available.