Information for Patients
Out-Patients Department (OPD) Attendance - Updated 4th January 2022
In the interest of everyone’s safety during the current COVID-19 situation and to prevent onward spread of the infection, please can we remind patients attending an appointment within the hospital or community settings, to attend alone or with one parent or carer where possible.
Please can we also remind patients and all parents or carers to wear a face mask during the appointment unless exempt, and remember good hand hygiene and social distancing measures can help to keep everyone safe.
We are all busy people and sometimes, it is not always possible for you to get to an appointment we may have made with you. If you are unable to attend your appointment for any reason, please tell us as soon as possible so your appointment can be given to another patient. This improves our service for everyone.
If less than 24 hours prior to an appointment, please do not use this form, instead, call our dedicated appointment line: 0300 555 4567.
How to Contact the Appointment Centre
Please refer to the telephone number on your appointment letter. If this is not successful, to speak to an Appointment Centre Administrator during office hours, telephone: 0300 555 4567.
Calls from landlines are charged at local rates.
We understand that some of our patients may have difficulty in contacting us by telephone. If this is the case, you can contact us:
By Direct E-mail: firstname.lastname@example.org