Privacy Policy

As a health organisation  we collect and store information about you. We believe that is important that you are aware why we collect this information and how we use it.  Please choose from the applicable link below;

I am a Patient
I am a Trust Member
I am just browsing on this website
I am a member of Staff
I am an Overseas Visitor

An easier to read Privacy Notice for Patients

COVID-19 and your information - Updated on 28th July 2020 

This notice describes how we may use your information to protect you and others during the Covid-19 outbreak.

It supplements our main Privacy Notice which is available here.

The health and social care system is facing significant pressures due to the Covid-19 outbreak. Health and care information is essential to deliver care to individuals, to support  health and social care services and to protect public health. Information will also be vital in researching, monitoring, tracking and managing the outbreak. In the current emergency it has become even more important to share health and care information across relevant organisations.

Existing law which allows confidential patient information to be used and shared appropriately and lawfully in a public health emergency is being used during this outbreak. Further information on the lawful bases for processing personal data is available here. 

Using this law the Secretary of State has required NHS Digital; NHS England and Improvement; Arms Length Bodies (such as Public Health England); local authorities; health organisations and GPs to share confidential patient information to respond to the Covid-19 outbreak. Any information used or shared during the Covid-19 outbreak will be limited to the period of the outbreak unless there is another legal basis to use the data.

Further information is available on gov.uk here and some FAQs on this law are available here.

During this period of emergency, opt-outs will not generally apply to the data used to support the Covid-19 outbreak, due to the public interest in sharing information. This includes National Data Opt-outs. However in relation to the Summary Care Record, existing choices will be respected. Where data is used and shared under these laws your right to have personal data erased will also not apply.

We may also use the details we have to send public health messages to you, either by phone, text or email.

During this period of emergency we may offer you a consultation via telephone or Attend Anywhere which is a videoconferencing solution. By accepting the invitation and entering the consultation you are consenting to this. Your personal/confidential patient information will be safeguarded in the same way it would with any other consultation.

We will also be required to share personal/confidential patient information with health and care organisations and other bodies engaged in disease surveillance for the purposes of  protecting public health, providing healthcare services to the public and monitoring and managing the outbreak. Further information about how health and care data is being used and shared by other NHS and social care organisations in a variety of ways to support the Covid-19 response is here.

NHS England and Improvement and NHSX have developed a single, secure store to gather data from across the health and care system to inform the Covid-19 response. This includes data already collected by NHS England, NHS Improvement, Public Health England and NHS Digital. New data will include 999 call data, data about hospital occupancy and A&E capacity data as well as data provided by patients themselves. All the data held in the platform is subject to strict controls that meet the requirements of data protection legislation.

In such circumstances where you tell us you’re experiencing Covid-19 symptoms we may need to collect specific health data about you. Where we need to do so, we will not collect more information than we require and we will ensure that any information collected is treated with the appropriate safeguards.

We may amend this privacy notice at any time so please review it frequently. The date at the top of this page will be amended each time this notice is updated.


As a public authority we are required to have a Data Protection Officer.

The role of the Data Protection Officer is to:
to inform and advise the Trust Board and employees about their obligations to comply with the General Data Protection Regulation and other data protection laws;
to monitor compliance with the General Data Protection Regulation and other data protection laws, including managing internal data protection activities, advising on data protection impact assessments, training staff and conducting internal audits; and
to act as the first point of contact for the Information Commissioner’s Office and for individuals whose data is processed.


Our Data Protection Officer is Natalie Baxter, and she can be contacted via email: dpo@wwl.nhs.uk

Royal Albert Edward Infirmary
Royal Albert
Edward Infirmary
Wrightington Hospital
Wrightington
Hospital
Leigh Infirmary
Leigh
Infirmary
Thomas Linacre Centre
Thomas Linacre
Centre
Community Care Locations
Community
Services
Patient Advice & Liaison Service
Patient Advice
& Liaison Service

OUR DEPARTMENTS

Type into the search box below for more information about 'our Departments'.

OUR WARDS

Type into the search box below for more information about 'our Wards'.

OUR CONSULTANTS

Type into the search box below for more information about 'our Consultants'.