Equality Delivery System (EDS)

What is the Equality Delivery System (EDS)?

The EDS is framework which was created by the Department of Health to help NHS Organisations to make improvements on equality, diversity and inclusion.  It was created in 2011 to:  

  • Help NHS organisations review and improve their performance for people with characteristics protected by the Equality Act 2010. 
  • Help NHS organisations improve services and provide better working environments, free of discrimination, for those who work in the NHS. 
  • Help NHS organisations meet the requirements of the Equality Act 2010 and the Public Sector Equality Duty (PSED) 

An updated version of the EDS was commissioned by NHS England in Feb 2020 (now called EDS2022) to incorporate feedback and take into consideration new NHS infrastructures and COVID-19. NHS organisations were asked to test out the EDS2022 during 2022/23 and fully implement the revised tool from April 2023.

 

How are we doing? 2023-24

 

WWL want you, our service users and local community to have a say on our equality and inclusion work for our Maternity Unit at Royal Albert Edward Infirmary / Community Learning Disability Service and Fertility Fusion Service at Wrightington Hospital.

You are invited to join us at any of our Service Equality Engagement Events in January 2024 (please see below the three services and dates). 

Maternity Unit                              Tuesday 23rd January 2024       6.00pm - 7.30pm          Hindley Nursery School

Community Learning Disability  Thursday 25th January 2024      6.00pm - 7.30pm         Postgraduate Centre, Leigh Infirmary

Fertility Fusion Service               Tuesday 30th January 2024       6.00pm - 7.30pm          Wrightington Hospital

These are free events and open to all service users and the public. – We are especially interested to hear from those who have a protected characteristic as defined by the Equality Act (age, sex, ethnicity, disability, sexual orientation, religion or belief, gender re-assignment, marriage and civil partnership, pregnancy and maternity).

Be part of the conversation.  Come along to discuss, evaluate, and have a say on our equality and inclusion work.  Wrightington, Wigan and Leigh Teaching Hospitals NHS Foundation Trust are committed to improving the way services are offered to all people within the community, but also looking at how we get it right for everyone.

The main things you will help us to do if you attend one of our events are:

Look at information, to show how the service is treating everyone.

  • Do all patients have access to the service?
  • Are all patient’s health needs being met?
  • Are all patients free from harm? 
  • Are all patients reporting positive experiences? 

Decide how well the service is treating everyone

Give us scores to show how well we are doing.  

Decide what we need to do next

 

Please contact our Patient Experience and Engagement Team for more information on:

Telephone: 01942 822217

Email: PatientExperience@wwl.nhs.uk

Please book your place on the event you wish to attend. We will provide you with further details of venue addresses. Let us know if you have any access requirements or need information in any other formats. 

If you are unable to attend any of the events and would like to give us your feedback, all information about the services is listed below: 

Please use this on-line survey to give us feedback or you can contact us on the email address or telephone number above.

Service Feedback Form

 

How are we doing? 2022-23:

During 2022-23, WWL implemented as many aspects of the EDS2022 as possible, to prepare for full implementation in 2023-24.  The full report is shared here.

How are we doing? 2022 Update

In March 2022 the Trust undertook its 10th assessment of performance against the EDS (every year organisations are required to assess progress against the EDS and score themselves accordingly).

For service delivery, the following 2 outcomes for Goals 1 and 2 were selected for review:

Goal 1

Outcome 1.1

Goal 1

Outcome 1.4

Services are designed and delivered to meet the health needs of local communitiesWhen people use NHS services their safety is prioritised and they are free from mistake, mistreatment and abuse.

    Goal 2

Outcome 2.2

People are informed and supported to be involved as they wish to be in decisions about their care.

From the evidence reviewed, it was proposed that Outcomes 1.4 and 2.2 be graded as ‘achieving’.  Evidence can be provided for 6 to 8 protected characteristics for these outcomes.  There is little evidence from the data of any groups of patients who fare less well.  Healthwatch Wigan and Leigh agreed with our scores.

View our Proposed Grades and Supporting Evidence for Goals 1 and 2
View our EDS2 Service Evidence Report

 

How are we doing? 2021 Update

At the start of the Covid-19 pandemic, the Equality and Human Rights Commission, confirmed that the specific reporting duties of the Public Sector Equality Duty would be suspended for the financial year 2020-2021. Although the Trust did not produce an EDS Assessment Scores and Equality Objective Annual Review Report for 2020/21, work around the requirements of the Equality Delivery System continued to enable the Trust to further develop strong foundations that support the progression and implementation of equality, diversity and inclusion principles into mainstream processes. Our EDI Annual Monitoring Report 2020/21 report demonstrates the commitment within the Trust to progress work around equality.

 

How are we doing? 2020 Update
During March 2020 the Trust undertook its 9th assessment of performance against the EDS (every year organisations are required to assess progress against the EDS and score themselves accordingly).

For service delivery, the following 2 outcomes for Goals 1 and 2 were selected for review:

Goal 1

Outcome 1.1

Services are designed and delivered to meet the health needs of local communities

Goal 2

Outcome 2.4

People’s complaints about services are handled respectfully and efficiently

View our Proposed Grades and Supporting Evidence for Goals 1 and 2
View our EDS 2019 & 20 Service Evidence Report
View our EDS 2019 & 20 Service Evidence Report Appendices (to follow)


How are we doing? 2019 Update
In March 2019 the Trust undertook its 8th assessment of performance against the EDS (every year organisations are required to assess progress against the EDS and score themselves accordingly).

For service delivery, the following 2 outcomes for Goals 1 and 2 were selected for review:

Goal 1

Outcome 1.2

Individual people’s health needs are assessed and met in appropriate and effective ways.

Goal 2

Outcome 2.1

People, carers and communities can readily access hospital, community health and primary care services and should not be denied access on unreasonable grounds.

 Find out more about our EDS Scores for 2019
 View our EDS 2019 Services Evidence Report

 

How are we doing? 2018 Update
In March 2018 the Trust undertook its 7th assessment of performance against the EDS (every year organisations are required to assess progress against the EDS and score themselves accordingly).

For service delivery, the following 2 outcomes for Goals 1 and 2 were selected for review:

Goal 1

Outcome 1.5

Screening, vaccination and other health promotion services reach and benefit all local communities

Goal 2

Outcome 2.3

People report positive experiences of the NHS

 Find out more about our EDS Scores for 2018
 View our EDS 2018 Services Evidence Report


 

How are we doing? – 2017 Update
In March 2017 the Trust undertook its sixth assessment of performance against the EDS (incorporating the Trust’s Equality objectives) and obtained feedback from key stakeholders. An action plan has been developed to address gaps & areas for improvement.

 Find out more about our EDS Scores for 2017
 View our EDS 2017 Services Evidence Report
 View our BME Diabetes Patient Experience Survey 2017

Our EDS Action Plan for 2017/18 has been updated to reflect the actions outstanding from 2016/17 and to incorporate the new actions which have arisen from the 2017 EDS assessment.

 

How are we doing? – 2016 Update

In March 2016 the Trust undertook its fifth assessment of performance against the EDS (incorporating the Trust’s Equality objectives) and obtained feedback from key stakeholders. An action plan has been developed to address gaps & areas for improvement.  
   
Find out more about our EDS Scores for 2016

 Find out more about the EDS  

 View our EDS 2016 Services Evidence Report 

 View our EDS 2016 Patient Feedback Survey Report 

Our EDS Action Plan for 2016/17 has been updated to reflect the actions outstanding from 2015/16 and to incorporate the new actions which have arisen from the 2016 EDS assessment. 

 

How are we doing? - 2015 Update

In March 2015 the Trust undertook its fourth assessment of performance against the EDS (incorporating the Trust Equality objectives) and obtained feedback from key stakeholders. An action plan has been developed to address gaps & areas for improvement. 
  
 Find out more about our EDS Scores for 2015

 Find out more about the EDS 

 View our EDS 2015 Services Evidence Report

 View our EDS 2015 Employment Evidence Report

 View our EDS 2015 Patient Feedback Survey Report

Our EDS Action Plan for 2015/16 has been updated to reflect the actions outstanding from 2014/15 and to incorporate the new actions which have arisen from the 2015 EDS assessment.