Patient and Public Involvement
Patient and Public Involvement (PPI)?
PPI is the way in which patients, the public, service users and carers can:
Influence their own care and treatment
Have a say in the way services are planned and run
Help bring about improvements to the way care is provided.
Patients have a right to:
Good treatment in a comfortable, caring and safe environment, delivered in a calm and reassuring way
Information to enable them to make choices, to feel confident, and to feel in control
Be talked to and listened to as an equal
Be treated with honesty, respect and dignity
Why should Wrightington Wigan and Leigh NHS Foundation Trust involve the public?
Involving the public in the work of the Trust can result in a number of benefits:
Well-informed people make better, more effective use of services which leads to better use of resources
Services can be targeted to the needs of different communities
Better feedback enables service problems to be resolved more quickly and accurately and leads to service improvements
Services can respond to, and be driven by, the needs of patients, partners and staff
If PPI mechanisms are in place, some decision making can be made at local level by service users.