Falls Prevention Service

The Falls Prevention Service consists of a specialist team which provides assessment, diagnosis and treatment for patients who suffer with unsteadiness, falls and reduced balance.

The aim of the service is to help patients through the diagnosis of the causes of falls, provide intervention and management of falls risks, promote independence, reduce falls and fractures, improve postural stability, provide health promotion and improve patient confidence and thus reduce their fears of falling.

The service runs three clinics per week at Lower Ince Health Centre. Therapeutic interventions are under taken in patient home and we work in partnership with Inspiring Health Lifestyles (IHL).

  • Who can access the service?

    All patients registered with a Wigan GP. Referrals are accepted from health & social care professionals.

    Patients and carers can refer via single point of access on 01942 481221.

    You can refer by completing the following two forms together and send to  the Single Point of Access
    e-mail wwl-tr.WWL-SPA@nhs.net  

    Download the Falls Referral Form

    Download the Falls Conversation Tool 

  • How can people access the service?


    Referrals will be from Acute Trust following Hospital discharge, or by any GP or health professional

    Referrals will be accepted by a fax letter or completion of the referral form available on the intranet or by request from team


  • Referral to the Wigan Borough Heart Failure Service

    If you are experiencing any of the above symptoms and you suspect that you may have heart failure then please make an appointment to see your GP, who may recommend arranging some or all of the above investigations.
    If the results of these investigations confirm heart failure then your GP will discuss with you a referral to the Community Nurse Led Heart Failure Service.

  • What to expect following referral


    we will contact you by telephone to introduce you to the service and discuss your referral

    we will offer you an individual assessment to help you better understand your condition and how to monitor your symptoms

    we will ensure you are on the appropriate medication to support the pumping mechanism of your heart

    we will refer you onto other services if appropriate such as Cardiac Occupational Therapy

    Heart Failure Nursing Service Referral form.

  • Contact Details and Opening Times

    Lower Ince Health Centre
    Claire House

    Phoenix Way
    WN3 4NW
    Telephone: 01942 481227

    Opening Hours
    Monday to Friday, 8am – 4pm, answering machine checked daily.


Royal Albert Edward Infirmary
Royal Albert
Edward Infirmary
Wrightington Hospital
Leigh Infirmary
Thomas Linacre Centre
Thomas Linacre
Community Care Locations
Patient Advice & Liaison Service
Patient Advice
& Liaison Service


Type into the search box below for more information about 'our Departments'.


Type into the search box below for more information about 'our Wards'.


Type into the search box below for more information about 'our Consultants'.