Everyone has the right to live safely and free from abuse, harassment, or neglect. We take all 
concerns seriously and work to protect children, adults, and families who may be at risk.
Our Think Family Safeguarding Service supports staff who work with children, families, and adults at risk. At times, we may also have contact with patients across the service where our advice has been requested. We offer clear guidance, training, supervision, and support to ensure staff feel confident and equipped to keep people safe.
We also work closely with colleagues in our local councils to help maintain a safe and healthy community.
If a child or adult is in immediate danger, call 999.
If a crime has been committed but there is no immediate danger, call 101.
Our Teams
- Safeguarding Adults Team
- Safeguarding Children Team
- Maternity Safeguarding Team
- Children in Care Team
- Domestic and Sexual Abuse Support Team (Hospital Independent Domestic & Sexual Violence Advisors – HIDSVA)
Contact Details
The service is available for frontline staff only.
Hours:
Monday – Friday, 8:00 am to 5:00 pm
Leadership Team:
- Associate Chief Nurse for Safeguarding: Carlene Baines
- Operational Head of Safeguarding: Teresa Dias
- Named Nurse for Children: Lindsey Richards
- Named Nurse for Adults: Amy Booth
- Named Nurse for Children in Care: Alison Jones
- Named Midwife for Safeguarding: Kerry Ryan
Additional Information:
Wigan Children’s Service (24-hours): 01942 828300
Wigan Adult’s Service (24-hours): 01942 828777
Safeguarding - Pressure Ulcer Policy
Please note the above PDF may not be fully accessible.
We are supporting ICON Week, a campaign that helps parents and carers understand that infant crying is normal and provides simple, safe ways to cope when it feels overwhelming.
ICON stands for:
Infant crying is normal
Comforting methods can help
OK to walk away if the baby is safe and the crying is getting to you
Never, ever shake or hurt a baby
The campaign promotes positive coping strategies, encourages people to seek support when needed, and raises awareness of the serious dangers of shaking a baby. Throughout the week, we will be sharing information and resources to help support families and professionals in keeping babies safe.
Together, we can help spread this important message: Babies cry. You can cope.
To support ICON Week there will be activity across WWL throughout the week, with TFSS staff on site promoting safe coping messages and supporting teams to raise awareness.
There will be interactive activity across WWL, including opportunities to see our “baby with the visible brain” model demonstrating the impact of shaking.
TFSS will host information stalls, myth‑busting sessions and visit neighbourhood hubs to spread the message across Wigan.
TFSS X and intranet pages will be sharing photos and updating outcomes of their progress.
