Friends and Family Test
The Friends and Family Test is national initiative to help patients choose where they want to be cared for and to let them know how other patients rate the care they receive from NHS trusts.
All inpatients who stay at least one night on a ward all adult patients who attend A&E and patients using maternity services will be asked: 'How likely are you to recommend our ward/A&E department/Maternity Services to friends and family if they needed similar care or treatment?'
Patients can choose one of six answers ranging from 'Extremely likely' to 'Extremely unlikely'.
How are we doing?
Our Friends and Family Test results are published below
Emergency Care
| Month | Recommend |
| January 2019 | 81% |
| February 2019 | 81% |
Inpatient
| Month | Recommend |
| January 2019 | 97% |
| February 2019 | 96% |
Outpatients
| Month | Recommend |
| January 2019 | 95% |
| February 2019 | 94% |
Maternity (Q2)
| Month | Recommend |
| January 2019 | 97% |
| February 2019 | 98% |
How is the Friends and Family Test score calculated?
The Friends and Family Test score can be described as the proportion of respondents who would be extremely likely to recommend (category 'extremely likely') minus the proportion of respondents who would not recommend (categories 'unlikely' and 'extremely unlikely').
