Discharge Team at WWL collect donations to help service users in emergency situations

The Discharge Team at Wrightington, Wigan and Leigh NHS Foundation Trust (WWL) have collected donations to hand out to patients at Royal Albert Edward Infirmary (RAEI), who may have attended in emergency situations where they require additional practical help prior to discharge to ensure they are safe.

A number of items have been collected by the team, including toiletries, clothing, sanitary products and 30 mobile phones, to be donated to WWL’s Health Independent Domestic and Sexual Violence Adviser (HIDSVA) and Safeguarding Service, who will make sure they reach those in need.

Kate Davenport, Directorate Manager for Discharge and Therapy, said: “I usually buy every member of my team a Christmas present, but wanted to do something different this year. I asked them if they would be happy with me putting the money towards some donations instead, to help those fleeing domestic abuse or who’ve attended due to other emergency situations, which they all thought was a wonderful idea.

“I spoke with WWL’s HIDSVA, who told me many patients leaving our hospital are in desperate need of mobile phones, as they have often attended the Emergency Department without any possessions. When they are discharged, they can be left without any means of communicating or contacting anyone for support.”

Kate reached out to Leyland-based company Genius Roofing Solutions who kindly donated 30 mobile phones, while Hey Girl donated a supply of sanitary products, and Nisbets Hotel and Catering Supplies in Manchester supplied toiletries at a discounted rate.

The products and mobile phones have all now been bagged up and given to the HIDVSA’s and Safeguarding Service, ready to be donated to patients who need them. The service receive around 400 notifications a month for advice to ensure service users are safe and supported on discharge and within the community, with up to 30% of cases relating to domestic abuse every month.

Kate said: “WWL’s HIDSVA and the Safeguarding Team at the hospital are the kindest and most compassionate women I know. They are the reason we’ve called them ‘Bridging Bags’; something to help you get to the other side.

“If our actions can show just one person that their safety and happiness matter, that they deserve to leave hospital feeling just a little bit more hopeful and a little bit more important, and not just at Christmas but throughout the whole year, then why would we do anything else with our time?

“A huge thank you to all of the WWL family for their donations and support, and Jemma, Joanna and Julia at Genius Roofing Solutions and Charlie at Hey Girls, for their generous donations”.

The team hope their donations will last all year, before they do the same again for Christmas 2024.