WWL Excelling in Patient Safety and Improvement with Double Award News

Wrightington, Wigan and Leigh Teaching Hospitals NHS Foundation Trust (WWL) has been named as a finalist in two categories at the prestigious Health Service Journal (HSJ) Patient Safety Awards.

The Trust’s excellent work in human factors training and in complex maternity care has been shortlisted from more than 500 submissions and will be showcased at the 2023 HSJ Patient Safety Awards ceremony in September.

With the ceremony dedicated to acknowledging those who continually strive to deliver improved patient care, WWL representatives were delighted to hear of the news of the Trust’s inclusion in the ‘Harnessing a Human Factors Approach to Improve Patient Safety’ category, and the ‘Maternity and Midwifery Initiative of the Year’ category.

Ehsan Haqqani, WWL’s Associate Director for Governance and Patient Safety explained the Trust’s ‘human factors’ inclusion and shared his delight for the hard work of colleagues, saying:

“I am thrilled to see WWL recognised for the fantastic work being carried out in human factors training, from which we have been able to introduce the human factors concept into our incident investigations across a large proportion of the Trust, with more than 400 colleagues completing the training in less than two years.

“I’d like to take the opportunity to acknowledge the phenomenal work done by all the teams involved for committing their time and effort to provide such a positive training programme that always continues to be well-received and often oversubscribed. By learning, researching and understanding human factors in further detail, we are able to continue to provide and actively improve our care for patients.”

WWL’s Daisy Team will be representing the Trust’s maternity services at the awards in September. The team are based within the Wigan Borough and are partly commissioned by Wigan Council to improve the care given to the most vulnerable pregnant patients and their families. Consisting of specialist midwives, midwifery support workers and an administrator, Daisy Team offer one-to-one midwifery support throughout the pregnancy journey and for up to six weeks following the birth of the baby.

Daisy Team Specialist Midwife Team Manager, Michelle Hartley, shared her delight for the team and the Trust’s wider maternity staff:

“I am absolutely delighted for the team, it is such exciting and well-deserved news. As busy healthcare professionals, we never underestimate the impact and positive ‘boost’ that being shortlisted for a HSJ Patient Safety Award brings to our wider team and colleagues. This is a high-profile and hugely respected award ceremony and we are delighted to see the dedication and expertise of the team recognised this year.”

Commenting on WWL’s success at being shortlisted in the two categories, WWL’s Chief Nurse, Rabina Tindale, added: “Patient safety is our top priority at WWL and to have two finalists at the HSJ Patient Safety Awards is testament to how much of our effort is put into maintaining and improving the experience our patients receive in our hospitals and out in the community.

“It’s especially pleasing to see the specific learning and teaching we provide through human factors training being recognised, because it’s vitally important that our staff have an in-depth understanding of how this plays a role in incident avoidance and in incident investigations.

“I am so pleased to see our maternity colleagues showcased as finalists as well. The Daisy Team work with some of the most vulnerable parents-to-be in the Wigan Borough and in some of the most complex environments. The way this team develop trust, transparency and compassion with their patients is of huge credit to working culture members of the team have created, and their approach to maternity care is phenomenal.”

The full list of finalists for the 2023 HSJ Patient Safety Awards can be found here.