NHS 111 Survey

Up to the end of May 2021 we want to speak to Wigan Borough residents about their experiences using the NHS 111 service online or by telephone.

This is a joint piece of work between the local NHS and Healthwatch Wigan and Leigh.

As we look to encourage more people to think NHS 111 first we want to be able to use some real experiences to help promote the service and how it can help when you need urgent help but aren’t sure what to do.

As well as gathering positive experiences we also want to hear if you think anything could have been better so we can work to make any improvements or help people to access the help they need.

Who should get involved?

We want to hear from any residents who live in the Wigan Borough and have used the NHS 111 service online (by visiting 111.nhs.uk) or by calling 111. This can also be if you used NHS 111 on behalf of a child or someone you care for.

How to get involved?

We’ve set up a simple form online. You can access this by clicking here.

If you would prefer to speak to someone about your experience, please don’t hesitate to get in touch with us:

Head of Patient and Public Involvement

Telephone:  01942 82 2193

If you are a member of a local community group and would like us to speak to a group of your service users about the NHS 111 service please get in touch.

Different formats

If you would like help understanding this information, or need it in a different format (large print, easy read or braille, for example), please contact us.

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